Below you'll find answers to the most frequently asked questions. Don't see your question here? Feel free to contact us.
How long does delivery of my order take?
Orders are processed and shipped within 1 to 3 business days. Average delivery time within Europe is 2 to 5 business days, depending on your location.
Can I return my order?
Yes, you can return your order free of charge within 30 days of receipt. See our Returns & Cancellations page for full terms.
Which size should I choose for my Cocker Spaniel?
Each product has a size chart on the product page. If you're unsure about the right size, feel free to contact us and we'll be happy to help with personal advice.
Are your products specially made for Cocker Spaniels?
Yes, our entire range is carefully selected and tested with the Cocker Spaniel in mind, from collars to grooming products.
Which payment methods do you accept?
We accept the most common payment methods, including credit card, iDEAL, and other local payment options, depending on your country.